All appointments must be scheduled online using the provided booking link. New clients, please arrive with bare nails or book a removal in addition to your service.

A credit card on file is required when booking any service to secure your appointment.

Clients are responsible for cancelling or rescheduling their appointments via the scheduling page. Any changes (cancelling, rescheduling, adding or removing services, etc.) must be done before 24 hours before the original appointment time to avoid a No Show/Same-Day Cancellation charge equal to 100% of the booked service cost.

Please notify me if you are not feeling well so we can reschedule your appointment. I reserve the right to turn you away and charge you for your service if you show up to your appointment sick. If I am able to rebook your service, you will not be charged. I will also reschedule our appointment if I am feeling unwell.

Please be on time. If you know you’re running late, please communicate with me as soon as possible in case any adjustments need to be made to your service. I will always do my best to accommodate what you booked, but if you are more than 15 minutes late, you will be charged for your booked service even if we have to forgo some or all of it due to time constraints. After 15 minutes, if I have not heard from you, your appointment will be cancelled and charged as a No Show/Same-Day Cancellation.

Cash and all electronic payments such as tap to pay and credit/debit cards are accepted.  I do not accept Venmo, CashApp, or Zelle.

Refunds are not available. Please contact me if you are having retention issues, lifting, or breaking. I am happy to troubleshoot, and any errors occurring under normal wear conditions that have been communicated to me within 3 days of receiving your service will be repaired free of charge.

Please arrive no earlier than 5 minutes before your appointment time and wait in the Domni Suites lobby until I bring you back to the space.

Ensure you have allocated enough time for your service to avoid rushed circumstances.

If you plan to use your phone during the service, please use the phone stand on the table to keep it readily accessible.

Please be mindful that this is a shared space. To ensure the best possible experience for everyone, please avoid talking on the phone, yelling, and other loud noises or interruptions.

For a flawless experience, sit upright and directly face your service provider. Your forearms should rest on the armrest, letting your wrists and hands relax in front of it. RELAX your hands! Let me do ALL the work of bending, twisting, and articulating your hands and fingers to suit the task I’m trying to achieve. This is your service to relax, so there’s no need to help me. A good way to check how relaxed you are: ask yourself, without moving anything, “Can I see my own nails right now?” If yes, that means your nail tech probably can’t.

By booking an appointment you consent and release all rights to any photographic video content created during the appointment. “The Nail Nest LLC” may use all media to its discretion without prior notice to the client. The Nail Nest strives to protect the client’s privacy and use content that shows no identifying factors when possible; however, this is limited where visible birthmarks/tattoos are present.